Section 4 (v3): Interactivity ToolsFrom E-Parliament WikiFor version 2 go to: Section 4: Interactivity Tools Please enter your comments directly in the Wiki version below. You must be logged on and click on “Edit” to add text. When you are done, please send a brief email to the entire group to let them know you have added comments. Alternatively, you may download the Word version, add your comments and send them to me. I will then add them to the Wiki version. Instructions for formatting your comments are at the beginning of both versions of the document.
4. TOOLS FOR COMMUNICATION[JCG: Changed title] 4.1 General feedbackA. A feedback utility that allows users to send comments and ask questions about any section of the website. B. Information about options and recommended ways to contact members, committees, and officials of the parliament such as by phone, by mail, in person, and through the web. [RC: there is some duplication here with 1.6D but paradoxcally not with 1.9D (as it stands]
4.2 Communication between members and citizensA. The capacity to contact members, committees, and officials of parliament by unstructured email messages or email forms. B. Tools to enable members, committees, and officials to efficiently receive, manage, and respond to email from citizens and civil society JCG: Some feel this should include a requirement to reply to email; others feel that is too big a burden. See discussion in “Notes on lingering matters of concern” C. Interactive tools that can support blogs, online fora and discussions, e-petitions, and other methods for interacting with citizens. D. Systems for allowing online polling when the subject matter is sufficiently important and the results can be considered helpful. E. Testing and implementation of new methods for citizen-parliament interaction as the technologies emerge and as they prove useful to parliaments.
4.3 TeleconferencingCapacity to conduct audio and video conferences both nationally and internationally |