Services for Citizens

PL: Municipality of Aleksandrów Kujawski the national leader of service provision via ePUAP

Source: 
ePractice.eu
2 - Summary: 

Aleksandrów Kujawski, a municipality in the Kuyavian-Pomeranian province of central Poland, is the leader in terms of providing services to citizens over the Internet through the

LT: Campaign launched to promote public eService usage beyond its current 23 %

Source: 
ePractice.eu
2 - Summary: 

According to a poll conducted in July 2011, 23 % of Lithuanian citizens currently use electronic public and administrative services. In the light of these results, a campaign was launched to actively promote the use of eServices.

FI: Suomi.fi portal implements changes to enhance usability

Source: 
ePractice.eu
2 - Summary: 

The 'Suomi.fi' portal, the one-stop service of public administration for citizens, has undergone changes to improve its usability.

NO: eID solution MinID achieves record usage

Source: 
ePractice.eu
2 - Summary: 

The usage of Norway's eIdentity (eID) solution MinID has reached a record high, both in the number of its registered users and in the number of times it was used, it was announced on 19 August 2011.

UK: Testing started on the ‘beta’ prototype of the single Government domain

Source: 
ePractice.eu
2 - Summary: 

An all-encompassing single UK Government domain moved a step closer to realisation on 11 August 2011, with the initiation of testing on a second portal prototype - the 'beta' site. The single domain is intended to streamline the Government's web content, making it cheaper to maintain and simpler to access.

SE: Test bed introduced to develop eID solution

Source: 
ePractice.eu
2 - Summary: 

A test bed has been launched to provide a means to publicly test and develop the technological infrastructure for electronic identification (eID) and signing services in Sweden, it was announced on 18 August 2011.

NL: MyGovernment website reaches 100 000 users

Source: 
ePractice.eu
2 - Summary: 

MyGovernment (MijnOverheid, in Dutch), the personalised eGovernment portal for Dutch citizens, registered its 100 000th user in early August 2011.

MT: Survey shows that 86 % of users are satisfied with eGovernment services

Source: 
ePractice.eu
2 - Summary: 

According to two recent online surveys, 86 % of users are satisfied with the level of service they receive from Maltese eGovernment services, it was announced on 13 August 2011.

CZ: Czech data box system has now delivered over 50 million messages

Source: 
ePractice.eu
2 - Summary: 

On Thursday 28 July 2011, at 13 hours 32 minutes and 8 seconds, the Czech data box system delivered the 50 millionth message of its two years of operation.

FR: Electronic notice of infraction service extended to mid-2012

Source: 
ePractice.eu
2 - Summary: 

The country-wide deployment of the electronic notice of infraction service provided for French civilian and military police forces as well as electronic ticketing for local authorities will be continued until June 2012.

MK: Payment of administrative fees can now be made through smart phones

Source: 
ePractice.eu
2 - Summary: 

A new service which enables the payment of administrative fees by mobile phone was launched in the former Yugoslav Republic of Macedonia on 5 July 2011.

RO: eServices project for Braşov City Hall ends

Source: 
ePractice.eu
2 - Summary: 

An event held on 2 August 2011 in Bucharest marked the completion of the project 'Braşov City Hall just a click away' ('Primăria Braşov la un click distanţă', in Romanian). The initiative enables Braşov citizens to use a range of public eServices.

DK: Digital signature system NemID completes successful first year of operation

Source: 
ePractice.eu
2 - Summary: 

1 July 2011 marked the first anniversary of the launch of Denmark's digital signature system NemID. During that year, it was used 310 million times by 79 % of the adult population to access services in both the public and private sectors, and notably for Internet banking.

MT: New €7.3 million data centre announced

Source: 
ePractice.eu
2 - Summary: 

On 19 July 2011, the Maltese Government announced the investment in a new €7.3 million data centre to host the broad portfolio of its forthcoming ICT initiatives, such as the new eGovernment platform, eLearning, eHealth and the new eID cards.

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