The book, published by the Chamber of Deputies of Brazil, is based on a study of two particular cases where parliamentary bodies designed and implemented participatory digital processes, namely, the e-Democracy Program developed by the Brazilian House of Representatives, and the Virtual Senator Program developed by the Chilean Senate.

The University of Hull published 3 guides aimed at practitioners on the use of websites and social media by parliaments, drawing from the research developed for the project Managing Parliament’s Image. The themes of the guides are: Organising and Managing Parliamentary Websites, Using Parliamentary Websites as an Engagement Tool, How Parliaments Use Social Media.
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This guide is intended to be used by parliaments for the purposes of building effective social media operations. In analysing social media operations, we identified a number of instances of best practice, and problems, that might come up as part of such an operation. It stems from research conducted as part of the Managing Parliament’s Image project.

This Guide is intended to be used by parliaments for the purposes of effectively organising and managing their websites and the staff responsible for them. It stems from research conducted as part of the Managing Parliament’s Image project.

The Clerk’s office of the House of Representatives of the United States implemented two projects: 

• The House Floor Summary may now be accessed through a real-time RSS feed. The feed displays legislative proceedings as they occur, in addition to the proceedings of the previous five legislative days.

• New speaker search tool: HouseLive.gov now provides users with the ability to search the full transcript of any legislative day to find the video of where a Member of the House spoke on the Floor. The  search function is accessible via the dropdown menu at the top of the Floor Summary window.

Delegates to IPU’s 128^th Assembly have adopted a resolution that calls on parliaments to both use social media to better inform and engage with their citizens but also to protect the right to freedom of expression on and off-line. The resolution also underscored that a free, open and accessible internet is both a fundamental human right and a tool for citizen engagement. Parliamentarians also needed to take on the responsibility for ensuring citizens’ access to free and secure online communications. The resolution followed IPU’s release of its first ever social media guidelines for MPs and parliamentary staff. Available freely online, it aims to encourage the more widespread and effective use of social media by parliaments and politicians, as well as provide guidance to those responsible for managing social media channels. The guidelines help to define the scope and purpose of social media for parliaments whilst also providing a benchmark for good practice in citizen engagement. The World e-Parliament Report identified that by the end of 2012, a third of all parliaments were already using social media with another third planning to.

The 2013 World Forum for Democracy "Rewiring democracy - reconnecting citizens and democratic institutions in the information age" will be held in Strasbourg (France) on 27-29 November 2013.

The New York State Senate has been working on FOSS open government initiatives for constituent relationship management, open legislation, geocoding, and more. That software can be downloaded from GitHub here: http://github.com/nysenate
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Providing parliamentary information in open and structured formats reduces the barriers to citizen use of legal information. How? Open and structured documents have properties underlying the visible information, such as metadata, that allow machines to recognize various characteristics about the document – including its title, whether it’s a bill or transcript, and even its contents in many instances.
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For the first time in Serbia, citizens have the opportunity to directly communicate with their MPs. Within its parliamentary monitoring and advocacy initiative, Otvoreni Parlament (Open Parliament), CRTA recently launched an online communication tool “Ask Your MP” that allows direct public communication between citizens and MPs.
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The International Open Data Hackathon, to take place on 23 February, is a gathering of citizens in cities around the world to write applications, liberate data, create visualizations and publish analyses using open public data to show support for and encourage the adoption open data policies by the world's local, regional and national governments.

In a continuous effort to enhance participation and direct communication between citizens and their elected representatives, the Botswana Speaks project was launched at the Parliament of Botswana. The project aims to enable the National Assembly enhance work efficiency and increase policy responsiveness with constituencies through the use of Information and Communication Technologies (ICTs).

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Le Rapport mondial 2012 sur l’e-Parlement illustre les efforts accomplis par les parlements pour introduire les technologies de l’information et de la communication (TIC) au service de leurs fonctions constitutionnelles. Ce Rapport se base sur l’Enquête mondiale 2012 sur les TIC dans les Parlements, conduite par le Centre mondial pour les TIC au Parlement entre février et mai 2012, qui constitue la troisième d’une série d’enquêtes commencée en 2007.

The convergence of African urbanization and technological change, including the rise of digital media, is driving major change. Perhaps most dramatic, use of cellphones and other mobile devices, already widespread, are becoming a nearly universal platform, not only for telephony but also for audio and video information and entertainment.

The purpose of this book is to present our views of knowledge management, and to describe the various processes that we have used in our Parliament to outline and analyse the role and importance of knowledge management, its essential components and application in practice during the years 2000–2001.