As announced on 26 March 2013, the Borrow Books library provides users with a new services that enables them to search the online catalogues and websites of Irish public library authorities and request books, CDs, DVDs, etc. to be delivered to their own local branch.

On 28 February 2013, the Estonian Health Insurance Fund (Eesti Haigekassa, in Estonian) and the Estonian E-Health Foundation (Eesti E-tervise Sihtasutus, in Estonian) signed a memorandum of cooperation for the development of eServices and data standards in the health sector.

Since the beginning of March 2013, Kela – the national Social Insurance Institution – allows people throughout the country to book their appointments with the institution online.

In March 2013, the Ministry for Information Society awarded a contract to an IT consortium to provide project management consulting services for the software development, training, information provision and promotion of the national small and medium enterprises (SME) portal. The portal is expected to go live in September 2013.

On 19 February 2013 the director of Grums’ municipality, Ms Margaretha Rudner, launched the municipality’s electronic services on the common electronic services platform of Värmland county (in west-central Sweden).

In early February 2013, the revamped version of the eGovernment portal Guichet.lu as well as the MyGuichet platform went live.

The new portal of the City of Rome, Digit Roma (Digital Rome, in English), went live in the beginning of January 2013, allowing users to discover and access all the services offered within the capital.

On 6 January 2013 the updated version of the NemLog-in solution went online.

As announced in mid-January 2013, the Podkarpacie Province Administration in Rzeszow (southwestern Poland) has saved nearly PLN 40 000 (approx.

Since December 2012, thanks to the new electronic process initiated by the Ministry of Justice and Public Administration, re-submitting claims for child benefit and kindergarten fee subsidy can also be made online, using a valid digital certificate.

The Suomi.fi portal - the one-stop service of the Finnish public administration for citizens - has improved its electronic services, it was announced in early December 2012.

Thanks to the electronic identity card ‘lisign’ it will be easier for its holders to carry out their administrative transactions with the Liechtenstein National Administration. Citizens will not only be able to sign applications electronically, quicker and safer, but also identify themselves online and use the new services.

On 27 September 2012, the updated eGovernment gateway www.epaslaugos.lt was launched.

On 27 September 2012, the Government approved a proposal, drafted by the Estonian Information Society Strategy 2014-2020, which will constitute the basis for the Ministry of Economic Affairs and Communications (Majandus- ja Kommunikatsiooniministeerium - MKM, in Estonian) to prepare a new